Refund/ Exchange Policy

 Hey Dolls,

Desirable Boutique Ltd does not accept REFUNDS once an order has been shipped out. We offer exchanges (different Size/Colour and store credits (which you can use on your next purchase with us).

After 14 Days from the purchase date, unfortunately we would not be able to accept a return (exchange). Item(s) can’t be returned if purchased at a discounted/ sales price.

To be eligible for an exchange, the item(s) MUST be in new (same) condition, unworn, unaltered, undamaged and same packaging.

You are responsible for paying for the cost of shipping for the Exchange. (Also, the shipping cost is non-refundable)

We are not responsible for any order lost by the Royal Mail or stolen orders. (Whilst posting items back to us).