Desirable Boutique Ltd does not accept REFUNDS once an order has been shipped out. We offer exchanges (different Size/Colour and store credits (which you can use on your next purchase with us).
After 21 Days from the purchase date, unfortunately we would not be able to accept a return (exchange). Item(s) can’t be returned if purchased at a discounted/ sales price.
To be eligible for a return, the item(s) MUST be in new (same) condition, unworn, unaltered, undamaged and same packaging.
You are responsible for paying for the cost of shipping for the Return/Exchange. (Also, the shipping cost is non-refundable)
We are not responsible for any order lost by the Royal Mail or stolen orders.